Lian, Teddy Kok Fei <br/><br/>
TQM implementation and impact in the Malaysian public sector :  an imperical study / 
by Teddy Lian Kok Fei 
 - Kuala Lumpur :  Institut Tadbiran Awam Negara Malaysia (INTAN),  2002 
 - xii, 94 p. ;  24 cm. 
 - Monograf Institut Tadbiran Awam Negara Malaysia ;  4 .
 - Monograf Institut Tadbiran Awam Negara Malaysia ;  4 .
<br/><br/>Includes bibliographical references 
<br/><br/><label>ISBN: </label>9679933903 9789679933901 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management in government--Malaysia<br/>Civil service--Malaysia<br/>Public administration--Malaysia