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  <titleInfo>
    <title>Conversations that win the complex sale</title>
    <subTitle>using power messaging to create more opportunities, differentiate your solutions, and close more deals</subTitle>
  </titleInfo>
  <name type="personal">
    <namePart>Peterson, Erik</namePart>
    <role>
      <roleTerm authority="marcrelator" type="text">creator</roleTerm>
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  <name type="personal">
    <namePart>Riesterer, Tim</namePart>
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  <originInfo>
    <place>
      <placeTerm type="code" authority="marccountry">nyu</placeTerm>
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    <place>
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    <publisher>McGraw-Hill</publisher>
    <dateIssued>c2011</dateIssued>
    <dateIssued encoding="marc">2011</dateIssued>
    <edition>1st ed.</edition>
    <issuance>monographic</issuance>
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  <language>
    <languageTerm authority="iso639-2b" type="code">eng</languageTerm>
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  <physicalDescription>
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    <extent>xv, 250 p. : ill. ; 24 cm.</extent>
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  <tableOfContents>The power of change -- Intentions and instincts -- Overcoming the status quo -- Bring a little bad news : if you want customers to care enough to do something different -- Everyone lives in story : even your buyers -- The power of story -- Finding your story : the value wedge -- Building your story : power positions -- You-phrasing creates engagement and ownership -- The hero model : play the right part -- The hammock -- Your power message -- Grabbers : creating impact and spiking attention -- Stories with contrast : help them see value -- Props : 3d visuals : are you serious? -- Big pictures : making the abstract more concrete : the complex more simple -- Stories, metaphors and analogies -- Messaging for the decision : old brain vs. new brain -- Proof points : pain vs. gain -- Messaging delivery : your words, voice, and body</tableOfContents>
  <targetAudience authority="marctarget">specialized</targetAudience>
  <note type="statement of responsibility">Erik Peterson, Timothy Riesterer</note>
  <subject authority="lcsh">
    <topic>Sales promotion</topic>
  </subject>
  <subject authority="lcsh">
    <topic>Communication in marketing</topic>
  </subject>
  <identifier type="isbn">9780071750905 (alk. paper)</identifier>
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