TY - BOOK AU - Arthur,Jay TI - Lean six sigma demystified T2 - Demystified series SN - 9780071749091 PY - 2011/// CY - New York PB - McGraw-Hill KW - Six sigma (Quality control standard) KW - Total quality management KW - Production management KW - Quality control N1 - Includes bibliographical references (p. 463-465) and index ER -