02427ntm a2200277 a 4500 vtls000091248 KUKTEM 20251117113305.0 150915t2014 my da f abm 000 0 eng d THE0001514(Local) 201905271034 asmadi 201712041044 fateeha 201509151634 asma UMP HD39.5 .L44 2014 r Bc. Lee, Wai Khwan The role of emotional intelligence on the outcome of negotiation in construction procurement / Lee Wai Khwan Kuantan, Pahang : UMP, 2014 xiii, 63 p. : ill. (some col.) ; 30 cm. + 1 CD-ROM Faculty of Industrial Management Project paper (Bachelor of Project Management with Honours) -- Universiti Malaysia Pahang - 2014 Bibliography : p. 47-51 Negotiation is a process that involves the interaction of emotion. In the other word, Emotion has significant impact in manipulate the result of negotiation. Both of these elements are relevant to each other indirectly. The interesting facts inspire the thought to create this research. This research was conducted to recognize the effect of the dimensions of Emotional Intelligence (EI) on the outcome of negotiation in construction procurement. There are two main objectives in this study, to identify the dimension of EI that affects the outcome of negotiation in construction procurement conflict and to determine the component of EI that has the greatest influential to the outcome of negotiation in construction procurement conflict. Sets of questionnaires were distributed and data was collected by mail and walk-in. Based on feedbacks from the respondents, most of them are aware about the importance of EI in negotiation. The result from the analysis shown that, the four dimensions of EI is identified as factor which can affects the outcome of negotiation in construction procurement conflict. Lastly, the result of comparison of average mean between all dimensions shown relationship management is the main factors which influencing the outcome of negotiation in construction procurement conflict Industrial procurement Emotional intelligence http://ecollib.ump.edu.my/id/eprint/18805 Access in library only 0 0 0 1 10000 10000 2019-09-04 0 HD39.5 .L44 2014 r Bc. 0000100697 2019-09-04 00:00:00 1 2019-09-04 PSM 0 0 0 6 10000 10000 2019-09-04 0 CD 8993 | HD39.5 .L44 2014 r Bc. 0000100698 2019-09-04 00:00:00 1 2019-09-04 PSM VIRTUA40 6183 6189 VTLSSORT0080*0200*0400*0900*1000*2450*2600*3000*5000*5020*5040*5200*6500*6501*8560*9992