@book{6185,
	author = {Umi Nur Ai'syah Zulkefli},
	title = {Relationship between quality service determinants with the quality of cleaning service /},
	publisher = {UMP,},
	year = {2015},
	address = {Kuantan, Pahang :},
	note = {Faculty of Industrial Management},
	url = {http://ecollib.ump.edu.my/18474/}
}