TY  - BOOK
AU  - Loon,Han Van
TI  - Process assessment and ISO/IEC 15504: a reference book 
SN  - 0387300481
PY  - 2007///
CY  - New York
PB  - Springer
KW  - Computer software
KW  - Reliability
KW  - Quality control
KW  - ISO 9000 Series Standards
N1  - Includes bibliographical references and index
ER  -