how to spot problems early, take appropriate action, and bring out the best in everyone Bruce, Anne creator Hampel, Brenda Lamont, Erika text nyu New York McGraw-Hill c2011 2011 monographic eng

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xvi, 253 p. : ill. ; 24 cm. Set expectations to avoid performance issues -- The four-step model to getting performance management right every time : start where you are -- Communicate clearly and often -- Accelerate performance success : from 0 to 60 in real situations -- How leaders can be proactive (and not reactive) with performance : make a plan and do it! -- 30 starters for tough performance conversations : waiting and hoping won't cut it -- Managing performance in today's dynamic workplace -- Coach and develop : case studies, templates, and tools -- Measuring performance to spot problems early -- Using the strategies successfully in your organization specialized Anne Bruce, Brenda Hampel, Erika Lamont Includes index Performance standards Employees Rating of Problem employees Rating of 9780071769075 (alk. paper) 0071769072 (alk. paper) 9780071769914 (ebk.) 0071769919 (ebk.) UMP 120607 20251125093145.0 vtls000061419