TY  - BOOK
AU  - Ciaramitaro,Barbara
TI  - Virtual worlds and e-commerce: technologies and applications for building customer relationships 
SN  - 9781616928087
PY  - 2011///
CY  - Hershey, PA
PB  - Business Science Reference
KW  - Electronic commerce
KW  - Virtual reality
KW  - Consumers
N1  - Includes bibliographical references and index
ER  -