Process mapping and management
Conger, Sue A.
creator
text
bibliography
nyu
New York, N.Y
Business Expert Press
c2011
2011
monographic
eng
xvii, 466 p. : ill. ; 23 cm.
List of figures -- Part I. Opening gambit -- 1. Introduction -- 2. Process improvement project initiation -- 3. Process mapping I -- 4. Process mapping II -- Part II. The middle game -- 5. Problem finding -- 6. Process leaning -- 7. Process cleaning -- 8. Process greening -- Part III. End game -- 9. Process redesign -- 10. Measures and final report -- Appendix A. Final report for the SCI Call Center: technology analysis -- Appendix B. Additional reference materials -- Notes -- References -- Index
specialized
Sue Conger
Includes bibliographical references (p. 429-448) and index
Production planning
Process control
Management
Information systems collection
9781606491294 (pbk.)
1606491296 (pbk.)
9781606491300 (electronic bk.)
160649130X (electronic bk.)
UMP
120606
20251125093151.0
vtls000061179