Handbook of research on e-services in the public sector :  e-government strategies and advancements / 
editors by Abid Thyab Al Ajeeli, Yousif A. Latif Al-Bastaki 
 - Hershey, PA :  Information Science Reference,  c2011 
 - xxxii, 523 p. :  ill. ;  29 cm. 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>9781615207893 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Internet in public administration<br/>Public administration--Information technology<br/>Communication in public administration--Technological innovations