Hadfield, Sue <br/><br/>
How to be assertive in any situation / 
Sue Hadfield, Gill Hasson 
 - Harlow, England :  Pearson Prentice Hall,  c2010 
 - xii, 210 p. ;  22 cm. 
<br/><br/> Includes index 
<br/><br/><label>ISBN: </label>9780273738497 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Assertiveness (Psychology)<br/>Interpersonal communication<br/>Interpersonal relations