TY  - BOOK
AU  - Hadfield,Sue
AU  - Hasson,Gill
TI  - How to be assertive in any situation
SN  - 9780273738497
PY  - 2010///
CY  - Harlow, England
PB  - Pearson Prentice Hall
KW  - Assertiveness (Psychology)
KW  - Interpersonal communication
KW  - Interpersonal relations
N1  - Includes index
ER  -