@book{6249,
	author = {Bahari Mohamed},
	title = {The effects of perceived service quality on patient satisfaction and behavioral compliance at a multi speciality public hospital in state of Pahang /},
	publisher = {UMP,},
	year = {2015},
	address = {Kuantan, Pahang :},
	note = {Faculty of Industrial Management},
	url = {http://ecollib.ump.edu.my/3608/}
}