TY - BOOK AU - Washington,Marvin AU - Hacker,Marla AU - Hacker,Stephen TI - Successful organizational transformation: the five critical elements T2 - The strategic management collection SN - 9781606492116 PY - 2011/// CY - New York PB - Business Expert Press KW - Organizational change KW - Organizational effectiveness N1 - Includes bibliographical references (p. 89-95) and index ER -