Mugisha, Silver <br/><br/>
Utility benchmarking and regulation in developing countries :  practical application of performance monitoring and incentives / 
Silver Mugisha 
 - London :  IWA Publishing,  2011 
 - xiv, 195 p. :  ill., ports. ;  24 cm. 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>9781843392576 (pbk.) 1843392577 (pbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Water utilities--Evaluation--Developing countries<br/>Water-supply--Evaluation--Developing countries<br/>Benchmarking (Management)