TY  - BOOK
AU  - Mugisha,Silver
TI  - Utility benchmarking and regulation in developing countries: practical application of performance monitoring and incentives 
SN  - 9781843392576 (pbk.)
PY  - 2011///
CY  - London
PB  - IWA Publishing
KW  - Water utilities
KW  - Developing countries
KW  - Evaluation
KW  - Water-supply
KW  - Benchmarking (Management)
N1  - Includes bibliographical references and index
ER  -