TY  - BOOK
AU  - Grinshpan,L.A.
TI  - Solving enterprise applications performance puzzles: queuing models to the rescue 
SN  - 9781118061572 (pbk.)
PY  - 2012///
CY  - Hoboken, NJ
PB  - John Wiley & Sons
KW  - Queuing theory
N1  - Includes bibliographical references and index
ER  -