TY  - BOOK
AU  - Owens,Tracy L.
TI  - Six Sigma green belt, round 2: making your next project better than the last one 
SN  - 9780873898256
PY  - 2011///
CY  - Milwaukee, Wis.
PB  - ASQ Quality Press
KW  - Six sigma (Quality control standard)
KW  - Quality control
KW  - Management
KW  - Cost
N1  - Includes index; Includes bibliographical references and index; Define -- Clearly defined scope -- Process maps -- Measure -- Sufficient data -- Consistent measurement -- Analyze -- List of possible causes -- Verified root causes -- Improve -- Develop and test your improvements -- Cost & benefit analysis -- Control / Response Plan -- Overall business process management -- Process management and lean thinking
ER  -