Brilliant coaching : how to be a brilliant coach in your workplace /
Julie Starr
- 2nd ed.
- New York, NY : Pearson Prentice Hall, 2012
- xiii, 200 p. ; 22 cm.
Includes index
Awareness -- What is coaching? -- What is the mindset of a coaching manager -- How does our ego limit our ability to coach? -- Ability -- Building rapport or relationship -- Focused listening -- Effective questioning -- A flexible style of influence -- Constructive feedback -- Application -- Off-line : when the coachee has the topic or agenda -- Off-line : when the manager has the topic or agenda -- Off-line : when both the coachee and the manager have things to discuss -- On-line : response coaching -- Action -- Taking your learning forward -- Index