TY  - BOOK
AU  - Starr,Julie
TI  - Brilliant coaching: how to be a brilliant coach in your workplace 
SN  - 9780273762423 (pbk.)
PY  - 2012///
CY  - New York, NY
PB  - Pearson Prentice Hall
KW  - Employees
KW  - Coaching of
KW  - Employee motivation
KW  - Management
N1  - Includes index; Awareness -- What is coaching? -- What is the mindset of a coaching manager -- How does our ego limit our ability to coach? -- Ability -- Building rapport or relationship -- Focused listening -- Effective questioning -- A flexible style of influence -- Constructive feedback -- Application -- Off-line : when the coachee has the topic or agenda -- Off-line : when the manager has the topic or agenda -- Off-line : when both the coachee and the manager have things to discuss -- On-line : response coaching -- Action -- Taking your learning forward -- Index
ER  -