TY - BOOK AU - Linton,Ian TI - Brilliant marketing plans: what to know and do to make a successful plan T2 - Brilliant SN - 9780273756293 (pbk.) PY - 2011/// CY - Harlow, England, New York PB - Pearson Prentice Hall KW - Marketing KW - Management KW - Sales promotion KW - Customer relations N1 - Includes index; Introduction : what makes a brilliant marketing plan? -- Speed up product development -- Launch a new product -- Add value with service -- Educate the market -- Reposition a company -- Take your business online -- Make the most of social media -- Improve sales force performance -- Reduce the sales cycle -- Develop key account business -- Manage customer partnerships effectively -- Improve distributor performance -- Control competitors -- Enhance the customer experience -- Strengthen customer relationships -- Conclusion : keep tuned to the market ER -