Hartson, Rex <br/><br/>
The UX Book :  process and guidelines for ensuring a quality user experience / 
Rex Hartson, Pardha S. Pyla 
 - Amsterdam, Netherlands :  Elsevier,  c2012 
 - xxxiv, 937 p. :  ill. ;  25 cm. 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>9780123852410 0123852412 
<br/><br/><label>Subjects--Topical Terms: </label><br/>User interfaces (Computer systems)<br/>Human--Computer interaction