02874nam a2200289 a 4500 vtls000060469 KUKTEM 20251125093404.0 120528t2009 njua f 001 0 eng d 9781601630179 1601630174 201211051118 fauzi 201205281438 sri UMP HE7551 .L45 2009 Leland, Karen E-mail in an instant : 60 ways to communicate with style and impact / Karen Leland and Keith Bailey Franklin Lakes, NJ : Career Press, c2009 160 p. : ill. ; 21 cm. "Compose messages that save time for everyone, learn to separate the trivial from the important, minimize e-mail misunderstandings." Includes index Assess your e-mail savvy -- Be concise and to the point -- Prioritize your paragraphs -- Discover the secret of sensory language -- Mirror key words -- Be formal with neutral language -- Make your emails action packed -- Make effective requests -- Use the e.m.a.i.l. acronym -- Say no with style -- Engage the expressive style -- Step into the straight shooter style -- Ease into the nice and easy style -- Be part of the problem solving style -- Start with a salutation -- Craft a compelling subject line -- Sign off with substance -- Go easy on the cc -- Bcc with caution -- Consider attachment options -- Open attachments with care -- Shorten your sentences -- Vary your sentence length -- Choose your sentence style with care -- Put the apostrophe in its place -- Consider the common commac -- Save time with contractions -- Capitalize on cue -- Use the trusty transition -- Master the most misspelled words -- Sharpen your spelling -- Don’t get hung up on homophones -- Avoid the ten top email mistakes -- Get a grip on the jargon -- Don’t fan the flames -- Nix the negative filters -- Beware obscure emoticons -- Sort through spam -- Avoid phishing like the plague -- Beef up your email security -- Set up a responsible rant -- Keep cultural differences in mind -- Create an email policy -- Write an email policy -- Brainstorm possible problem causes -- Evaluate possible problem causes -- Brainstorm possible problem solutions -- Evaluate and agree on the problem solution -- Find an email marketing service -- Plan an email marketing newsletter -- Send out an email marketing newsletter -- Get good at instant messaging -- Study your im shorthand -- Email on a pda -- Use pop and imap -- Know when to stop -- Don’t use email -- Manage your files -- Set up your filing system. -- Zero out your in box Electronic mail systems Electronic mail messages Business communication Bailey, Keith 0 0 0 0 20000 20000 2019-09-04 36.10 0 HE7551 .L45 2009 0000067725 2019-09-04 00:00:00 1 36.10 2019-09-04 OPEN VIRTUA40 64256 64262 VTLSSORT0080*0200*0201*0400*0900*1000*2450*2600*3000*5000*5001*5050*6500*6501*6502*7000*9992