Theobald, Theo <br/><br/>
Shut up and listen :  communication with impact / 
Theo Theobald & Cary Cooper 
 - Basingstoke :  Palgrave Macmillan ,  2012 
 - xii, 216 p. :  ill. ;  24 cm. 
<br/><br/>Includes bibliographical references and indexes 
<br/><br/><label>ISBN: </label>9780230314276 (pbk.) 0230314279 (pbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Communication in management<br/>Communication in organizations<br/>Business communication