TY  - BOOK
AU  - Theobald,Theo
AU  - Cooper,Cary L.
TI  - Shut up and listen: communication with impact 
SN  - 9780230314276 (pbk.)
PY  - 2012///
CY  - Basingstoke
PB  - Palgrave Macmillan
KW  - Communication in management
KW  - Communication in organizations
KW  - Business communication
N1  - Includes bibliographical references and indexes
ER  -