TY - BOOK AU - Witt,Tom C. TI - IT best practices: management, teams, quality, performance, and projects SN - 9781439868546 (hbk.) PY - 2012/// CY - Boca Raton, FL PB - CRC Press KW - Information technology KW - Management KW - Knowledge management KW - Project management N1 - Includes bibliographical references and index ER -