TY  - BOOK
AU  - Stamatis,D.H.
TI  - 10 essentials for high performance quality in the 21st century
T2  - A Productivity Press book
SN  - 9781439876008 (hardback : alk. paper)
PY  - 2012///
CY  - Boca Raton, FL
PB  - CRC Press
KW  - Leadership
KW  - Time management
KW  - Teams in the workplace
KW  - Total quality management
N1  - Includes bibliographical references (p. 297-305) and index
ER  -