@book{65072,
	author = {McDonald, Marc and Musson, Robert},
	title = {The practical guide to defect prevention /},
	publisher = {Microsoft Press,},
	year = {2008},
	series = {Best practices},
	address = {Redmond, Wash. :},
	url = {http://www.loc.gov/catdir/enhancements/fy1211/2006931463-b.html}
}