TY - BOOK AU - Shi,Nansi AU - Silvius,Gilbert TI - Enterprise IT governance, business value and performance measurement SN - 9781605663463 PY - 2011/// CY - Hershey, PA PB - Information Science Reference KW - Information technology KW - Management KW - Electronic commerce KW - Organization KW - Performance N1 - "Premier reference source"; Includes bibliographical references and index ER -