TY - BOOK AU - Leung,Ho-Fung AU - Chiu,Dickson K.W. AU - Hung,Patrick C.K. TI - Service intelligence and service science: evolutionary technologies and challenges SN - 9781615208197 (hardcover) PY - 2011/// CY - Hershey, PA PB - Information Science Reference KW - Software engineering KW - Web services KW - Artificial intelligence KW - Service-oriented architecture (Computer science) N1 - Includes bibliographical references and index ER -