Griffith, Daniel B. Conflict survival kit : tools for resolving conflict at work / Daniel B. Griffith, Cliff Goodwin - 2nd ed. - Boston, MA : Pearson, c2013 - xix, 360 p. : ill. ; 26 cm. Includes bibliographical references and index ISBN: 9780132741057 0132741059 Subjects--Topical Terms: Conflict managementInterorganizational relationsIndustrial relationsPsychology, IndustrialConflict (Psychology)