Gautam, Natarajan Analysis of queues : methods and applications / Natarajan Gautam - Boca Raton, FL : Taylor & Francis, c2012 - xxiii, 778 p. ill. ; 24 cm. - Operations research series . - Operations research series . Includes bibliographical references and index ISBN: 9781439806586 1439806586 Subjects--Topical Terms: Queuing theory