TY  - BOOK
AU  - Gautam,Natarajan
TI  - Analysis of queues: methods and applications 
T2  - Operations research series
SN  - 9781439806586
PY  - 2012///
CY  - Boca Raton, FL
PB  - Taylor & Francis
KW  - Queuing theory
N1  - Includes bibliographical references and index
ER  -