Greenlaw, Raymond Technical writing, presentation skills, and online communication : professional tools and insights / Raymond Greenlaw - Hershey, PA : Information Science Reference, c2012 - xxi, 225 p. : ill. ; 29 cm. Includes bibliographical references and index ISBN: 9781466602373 1466602376 9781466602380 (ebk.) 1466602384 (ebk.) Subjects--Topical Terms: Technical writingCommunication of technical informationBusiness writingBusiness presentations