TY  - BOOK
AU  - Greenlaw,Raymond
TI  - Technical writing, presentation skills, and online communication: professional tools and insights 
SN  - 9781466602373
PY  - 2012///
CY  - Hershey, PA
PB  - Information Science Reference
KW  - Technical writing
KW  - Communication of technical information
KW  - Business writing
KW  - Business presentations
N1  - Includes bibliographical references and index
ER  -