TY  - BOOK
AU  - Uesugi,Shiro
TI  - IT enabled services
SN  - 9783709114247
PY  - 2013///
CY  - Heidelberg, Germany
PB  - Springer
KW  - Service industries
KW  - Data processing
KW  - Business
KW  - Information technology
KW  - Economic aspects
N1  - Includes index
ER  -