Roslina Ab Wahid <br/><br/>
Quality management :  principles, systems and tools / 
Roslina Ab Wahid 
 - 2nd ed. 
 - Shah Alam :  Penerbit UiTM,  2012 
 - x, 166 p. :  ill. ;  23 cm. 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>9789673634071 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Quality assurance--Management<br/>Total quality management<br/>Quality control<br/>Organizational effectiveness