Taylor, Shirley <br/><br/>
Model business letters, e-mails & other business documents / 
Shirley Taylor ; orginally written in 1971 by L. Gartside 
 - 6th ed. 
 - New York :  FT Prentice Hall,  2004 
 - xxii, 497 p. :  ill. ;  25 cm. 
<br/><br/> Includes index 
<br/><br/><label>ISBN: </label>9780273675242 (pbk.) 0273675249 (pbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Commercial correspondence<br/>Form letters