TY  - BOOK
AU  - Taylor,Shirley
AU  - Gartside,L.
TI  - Model business letters, e-mails & other business documents
SN  - 9780273675242 (pbk.)
PY  - 2004///
CY  - New York
PB  - FT Prentice Hall
KW  - Commercial correspondence
KW  - Form letters
N1  - Includes index
ER  -