TY - BOOK AU - Newman,Amy AU - Ober,Scot TI - Business communication: in person, in print, online SN - 978-1111533168 hbk. PY - 2013/// CY - Mason, OH PB - South-Western Cengage Learning KW - Communication in management KW - Communication in organizations KW - Business communication N1 - Includes bibliographical references and index ER -