Ahi Sarok <br/><br/>
Quality management in local authorities administration in Sarawak / 
Ahi Sarok 
 - Kota Samarahan, Sarawak :  Universiti Malaysia Sarawak,  2012 
 - x, 198 p. :  ill. ;  24 cm. 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>9789675527432 (paperback) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management in government--Malaysia<br/>Local government--Sarawak<br/>Benchmarking (Management)--Malaysia