TY  - BOOK
AU  - Ahi Sarok
TI  - Quality management in local authorities administration in Sarawak
SN  - 9789675527432 (paperback)
PY  - 2012///
CY  - Kota Samarahan, Sarawak
PB  - Universiti Malaysia Sarawak
KW  - Total quality management in government
KW  - Malaysia
KW  - Local government
KW  - Sarawak
KW  - Benchmarking (Management)
N1  - Includes bibliographical references and index
ER  -