TY  - BOOK
AU  - Ab. Aziz Yusof
AU  - Lim,Kong Teong
AU  - Tang,Swee Mei
TI  - Strategi TQM: dwidimensi 
SN  - 9789670474045
PY  - 2012///
CY  - Sintok, Kedah
PB  - UUM Press
KW  - Total quality management
KW  - Quality assurance
KW  - Management
N1  - Includes bibliographical references and index
ER  -