Sower, Victor <br/><br/>
Insightful quality :  beyond continuous improvement / 
Victor Sower and Frank Fair 
 - New York :  Business Expert Press,  2012 
 - xviii, 121 p. :  ill. ;  23 cm. 
 - Supply and operations management collection .
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>9781606492901 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Organizational effectiveness<br/>Creative ability in business<br/>Total quality management<br/>Creative thinking