Fleming, Carol A. <br/><br/>
It’s the way you say it :  becoming articulate, well-spoken, and clear / 
Carol A. Fleming 
 - San Francisco, CA :  Berrett-Koehler Pub.  c2013 
 - xix, 239 p. ;  22 cm. 
 - A BK Life book .
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>9781609947439 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Oral communication