00577nam a2200181 a 4500001001400000003000700014005001700021008004100038020001800079040000800097100002200105245009700127260005300224300002600277490001900303504005000322650002300372vtls000071266KUKTEM20251125093651.0130611t2013    caua   f b    001 0 eng d  a9781609947439  aUMP1 aFleming, Carol A.10aIt’s the way you say it :bbecoming articulate, well-spoken, and clear /cCarol A. Fleming  aSan Francisco, CA :bBerrett-Koehler Pub.cc2013  axix, 239 p. ;c22 cm.0 aA BK Life book  aIncludes bibliographical references and index 0aOral communication