Aken, Joan Ernst van Problem Solving in Organizations : A Methodological Handbook for Business and Management Students / Joan Ernst van Aken, Hans Berends, Hans van der Bij. - 2nd ed. - Cambridge : Cambridge University Press, 2012 - xv, 245 pages : ill. ; 26 cm. Includes bibliographical references and indexes ISBN: 9781107019362 Subjects--Topical Terms: Problem solving