Knowledge service engineering handbook / 
editors by Jussi Kantola, Waldemar Karwowski 
 - Boca Raton, FL :  Taylor & Francis,  c2012 
 - xxv, 573 p. :  ill. ;  24 cm. 
 - Ergonomics design and management : theory and applications .
 - Ergonomics design and management : theory and applications .
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>9781439852941 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Expert systems (Computer science)<br/>Information technology<br/>Knowledge management