TY - BOOK AU - Kantola,Jussi AU - Karwowski,Waldemar TI - Knowledge service engineering handbook T2 - Ergonomics design and management : theory and applications SN - 9781439852941 PY - 2012/// CY - Boca Raton, FL PB - Taylor & Francis KW - Expert systems (Computer science) KW - Information technology KW - Knowledge management N1 - Includes bibliographical references and index ER -