Metrics-based process mapping
identifying and eliminating waste in office and service processes
Martin, Karen
creator
Osterling, Mike
text
flu
Boca Raton, FL
CRC Press
c2013
2013
monographic
eng
xi, 104 p. : ill. (some col.) ; 26 cm. + 1 CD-ROM
specialized
Karen Martin, Mike Osterling
Includes index
Industrial efficiency
Evaluation
Industrial productivity
Measurement
Production management
Manufacturing processes
9781439886687
UMP
121022
20251125093722.0
vtls000065274